Returns Policy

 If you wish to return or exchange your purchase simply return the item to us in its original condition within 14 days of receipt .
Goods MUST be :
Unsoiled, Undamaged and Unused, in their original packaging with all tags in place and in a re-saleable condition .

Items that have been tried on / used / have evidence of being used , ie have hair on etc , will NOT be refunded .

All goods returned after 14 Days or do not comply with the above will NOT qualify for a refund or exchange .
REFUNDS . Will be issued on receipt of goods excluding all P&P. 

Show purchase refunds will be issued by either cheque or bank transfer which ever method is preferred . If you prefer a bank transfer refund please add your account details to return note . Bank details will be destroyed once refund has been processed .

EXCHANGES . If you require an exchange please remember to enclose £5.99 for return postage back to you .

RETURNING AN ITEM  . Re-package the goods in their original packaging and enclose a note with all contact details and also reason for return including return postage cost if item is to be exchanged and then post back to us via a trackable service.
Please note that when returning your item the return postage is your responsibility . Please ensure you receive a certificate of posting as you are responsible for the item until it is received by us.
Please return to  :

TJS Saddlery

9 Burton Road